Predict business success with our Happiness KPI
Skeptics might think of happiness as rainbows and butterflies. But did you know that happiness actually predicts business performance and financial metrics?
By analyzing client data, we learned that bumping a team's happiness half a point results in staff turnover dropping 17.5% and productivity increasing 7.5% in that next quarter.Here's proof
How Friday works
Over the last six years, we’ve worked with over 9,000 teams, across 1,000 organizations, measuring and improving happiness at work. We have learnt that the best way to create a positive work culture is to help teams and organizations learn for themselves.
Every week, teams receive a handful of questions that take about 2 minutes to answer.
Results are fed to the dashboard anonymously, where everyone can see the happiness KPI. On Monday morning, teams devote 5-10 minutes discussing the results.
Whether you are managing a single team—or measuring The Happiness KPI across multiple teams—behaviour change comes from regular, incremental improvements.
Who we are
A team of happiness experts who reckon improving work life on a large scale could change the world.
The team is led by statistician Nic Marks. Nobel Prize-Winner Daniel Kahneman once described Nic’s work as a “state of the art wellbeing measurement.”See our team
How our clients use Friday
It feels obvious, doesn’t it? Companies have used simple metrics to measure customer experience (such as the NPS) because complexity is blinding. So now we’re bringing a simple feedback loop to employee experience.Read about our clients
“In a cost-conscious market place, this tool helps leaders and managers to make informed, data-driven decisions about where best to invest their people spend.”
Global Head of Communications & Engagement
Get smart, intelligent frontline feedback
Use Friday’s feedback loops to get real-time insights into team dynamics and support positive culture change.
Put happiness at the heart of your corporate agenda.Find out more